Dark Story

I work in customer service in the travel industry.  Our company gives its clients the ability to recognize employees for going above and beyond via a mobile app.  Each employee that receives recognition gets their name put into a drawing for 16 different prizes at the end of the year and the nominations are never publicly shared.  Unfortunately, it doesn’t matter how many people were recognized for excellent work – only 16 win.  It doesn’t even matter how often you were recognized as an individual.   It’s hard to give it your all, when you know its sheer luck whether you’ll be recognized for any of it.  I’ve received a lot of recognition from clients, which I appreciate, but never won anything. It makes me feel like more of a loser than a winner.  I sure wish the company would realize that recognizing all of us – even just verbally – would mean a lot more than any prize.